UX Researcher

Location: Virtual/Remote
Status: Full-time, Exempt
Reports to: Chief Product Officer


Company Overview:

Surehand is the self-service hiring platform for the skilled industrial trades. We operate with a mission-first, growth-oriented mindset across all facets of the business and pride ourselves on our customer-centered, data-driven product design and development approach. (And we just love our hyphens!)

Our goal is to provide a more efficient and less costly way for industrial employers to source the best people for the job, while offering skilled labor more visibility and opportunity for advancement.

If you’re looking for an opportunity to join a fast-paced and growing startup team, read on!

Position Overview:

At Surehand, Inc., user research is at the forefront of how we create intuitive, innovative, and delightful products. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. We are currently seeking a UX Researcher to drive our user research efforts.

Your primary responsibilities will include conducting primary research—exploring the behaviors and motivations of our current and future users through methods like field visits, ethnography, scenario and prototype testing, pain-point interviews, usability testing, and logs analysis.

Our ideal candidate is comfortable with a blank canvas; thrives on the pace and agility of a startup; and sees ambiguity as an opportunity, not a challenge. If that sounds awesome—and you have a strong background in UX research that includes work with web/mobile applications—we’d love to talk with you!

Position Responsibilities:

Minimum Qualifications:

Preferred Qualifications:

Ready to join us?

Click the Apply Now button below to email us your resume for consideration and tell us why you’d make a great UX Researcher on Team Surehand. Please also feel free to ask any questions you may have.


Surehand, Inc. considers all applicants for employment without discrimination on the basis of race, color, religion, sex (including pregnancy), age, national origin, disability, sexual preference, genetic information, veterans’ status or any other classification protected under state or federal law.

Apply Now