Our mission is focused on eliminating underemployment for the “deskless workforce”—the hardworking men and women who build our world, operate our infrastructure, and help keep us safe. Founded and funded in 2018, Surehand, Inc. is currently looking for thoughtful, energetic, and deeply-committed team players to join us and help us make our vision a reality.
We are a diverse and agile team, wholly dedicated to using technology to dramatically improve the talent sourcing and recruiting process in the industries we serve.
Surehand offers competitive compensation plans, healthcare benefits, 401(k), and vacation time that you’ll actually get to use! And—for positions based in our Morgan Hill, CA headquarters—you’ll enjoy a South Bay reverse commute that could save you hours of sitting in bumper-to-bumper traffic each week.
Thanks for taking the time to review our open positions below. If you believe you’d be a great fit for one of them, we’d love to hear from you!
Work hard. Have fun. Do good. | Team Surehand
Are you passionate about delighting customers and helping them be successful? We’d love to chat with you…
Surehand, Inc. seeks an experienced B2B customer success professional to serve as an Employer Success Manager (ESM). The position is focused on leading customer success initiatives for our Employer segment; keeping the company focused on customer delight and measurable outcomes; and playing a key role in informing the future of the Employer user experience. The ESM will deeply understand customer outcomes through ongoing collection and analysis of data and user feedback. You’ll turn interactions into insights; craft onboarding and retention strategies; and provide input into the product road map. You’ll build the customer success function from scratch and be involved in all aspects of Employer support, account management, onboarding, and supporting conversion of trial/freemium accounts to paid subscription to activity, expansion, and renewal.
Are you a rockstar digital marketer obsessed with driving sustainable growth? We have just the gig for you…
Surehand, Inc. seeks an analytical and highly-creative Digital Marketing Manager to lead our marketing efforts. As an early employee, you will be responsible for the scalable and repeatable success of our marketing operations. Your primary goals are to drive lead generation for both the Employer (B2B) and Worker (B2C) segments of our talent ecosystem and increase brand awareness. Your duties will include planning, implementing, monitoring, and optimizing our marketing campaigns across all digital channels, working closely with our PPC, SEO, and industry marketing partners. Our ideal candidate is someone who is comfortable with a blank canvas, startup pace, and ambiguity, but most importantly, being a thinker and a doer.
